Maybank Bill Payment Blunder Part 3

Its finally solved. My payment has been updated. I gotta thank TMNET for their help in solving my problem.

I am quite sad to say that Maybank E-channel did very little to help. They did call me to inform that all transaction to Telekom on 8-11 October had problems. Either than that, they can't confirm when they can solve my issue. At least finally its done and over with. The whole fiasco took about 2 weeks to solve after much harassment.

Adjustment done!

My next war is with Courts Mammoth. I have purchased a funiture for Raya, guess what till todate no delivery. Will blog further.

Maybank Bill Payment Blunder Part 2

I need to address this to all. Your online Maybank2u.com receipt is USELESS. It is not a proof of receipt.

As you know that I had problem with TMNET bill update (http://ganee.blogspot.com/2005/11/maybank2u-bill-payment-blunder.html), TMNET emailed me today asking me to FAX my BANK STATEMENT to verify my payment! Isn't my bank statement is confidential? Why can't they accept my Maybank2u.com receipt?

What is Maybank E-channel has to say to this? I called them on 24th November 2005 at 9.50 PM. The customer service lady (Zaleha, she was very polite) said that the report has been assigned to the officer but its still under investigation. However she will file another report. How many reports do I need to make before someone do their job?

How can anyone promote online transactions if a simple bill payment can get lost? How about providing quality customer support?

Sigh..... Malaysia Boleh!

A1 Grand Prix

I got a free ticket to A1 Grand Prix yesterday. Being a typical Malaysian, a group of us ended up late to the event. We showed up around 12 ++. There was a crowd but definately not as huge as F1. Parking was easy to find.

F1 entrance

I was a first timer in Sepang F1 Circuit. One note, prepare to walk alot. The race started according to time. 1.30 pm. First thing you will notice is the sound. Its very noisy. You can go deaf with this kindda prolong exposure.

Race begins...

By 3 PM, I was bored. Racing isn't my cup of tea. All you get to do is, watch the cars go by and wait for few minutes, and the cycle repeats again.

Crowds... yellow t-shirts are given free

Malaysian won 5th placing at the Main Race. The crowd was very supportive of Alex Yoong. I had my experience, it was nice but not my taste.

Alex Yoong.. Malaysia Boleh!

Maybank2u Bill Payment Blunder

I have been one of the earliest Maybank2u.com registrant. Have been using this system for more than few years now. I never had problem with their bill payment till now.

Blunder number #1

• I have made payment to 2 ASTRO bill. Each of them separate accounts. What happened? One bill have 2 payment credited and the second bill had zero payment. I have checked my payment receipt. 2 payment, 2 different account number. How did the payment end up into a single bill?

Blunder number #2

• I have made payment to TMNET bill for the amount RM 88 on 8 October 2005. Today is 18th November 2005. No payment is reflected and TMNET is saying I owe them money.
• I have called Maybank2u customer support to logged a report on 7th November 2005. Each time they promised their E-Channel support will get back to me. No such luck. Each time I had to call them to follow up and the customer support will call back saying they have launched a report, forwarded to TMNET and now its TMNET turn to update the system.
• Maybank2u.com has washed their hands. Now its my turn to chase TMNET to update the system. How convenient?. Maybank2u.com gets commission out of me and when there is an error, I need to spend money calling all this jokers?

Paid on 8th October.

Where is it?

Building a trusted brand is tough, its even worse when its an online brand. Thats its from me. No more paying via Maybank2u.com. Its back to the conventional way. Its a hassle, but my bills get paid.

gstockphoto.com

I have launched a new website called gstockphoto.com . This is a high res royalty free stock photo which focus mainly on asian photos. For the time being its focus on Malaysian pictures. All pictures are priced between USD $ 1 - 2 only.

Payment can be made via paypal or maybank2u.com . All the pictures in this blog are available at gstockphoto or email me for more info.

gstockphoto.com

Raya in Penang

This is my second time celabrating Raya up north in Penang. Penang is the usual boring, jam packed and choke with tourists. Raya this year must be one of my most boring Raya, I am been kept mostly in my room reading up the "Da Vince Code", sleeping or dreaming. Luckily some of my friends are around. I am able to access internet here, thanks for to my neighbour "free" wireless service.

I went around taking alot of photos in Penang. Here is some....

Finally in Penang...

Jam and a queue cutter

Jam Jam Penang drivers are mad fellows..

This is the famous Penang Bridge.

All this photo are available at gstockphoto.com. Drop me an email if you need any of this photo in high res.